Create an intelligent foresight system Jianghuai 1 card new energy service how much "volume"?

In recent years, with the deepening of the national "double-carbon" strategy, the new energy commercial vehicle market has ushered in rapid development opportunities. This trend not only puts forward high requirements for the product layout of automobile enterprises, but also poses a new challenge to the after-sales service system of automobile enterprises. For users in the logistics and transportation industry, the timely repair and maintenance of vehicles are directly related to the operation efficiency. The disconnection of any link may cause considerable losses, and the service guarantee of new energy commercial vehicles is very important.

In the face of challenges, Jianghuai 1 card again "big move", will create intelligent foresight service system, the establishment of two centers, aiming to more efficiently solve problems for users. Recently, the relevant responsible person of the 1 card service department of Jianghuai, for the above new energy related services and industry concerns about the issues of a detailed analysis.

We will build a smart foresight service system

The cloud regularly completes a comprehensive "physical examination" of the vehicles

For users, vehicle stability and reliability are crucial to transportation efficiency and cost. Users require the vehicle to operate stably and efficiently, and they hope that the fault can be handled quickly and professionally. However, the complexity of the new energy vehicle maintenance technology is rising, and the traditional maintenance personnel are difficult to deal with it.

Jianghuai 1 card knows the challenges and opportunities brought by this change. According to the introduction, Jianghuai 1 card will be committed to creating a strong wisdom to foresee the service system. By collecting vehicles in accordance with the national standard requirements in huge amounts of data in the process of running, jianghuai 1 card can realize the vehicle fault detection and foresight maintenance, the cloud on a regular basis to a comprehensive "medical", similar to the vehicle "heart and liver" and other parts for real-time scanning, quickly locate fault and predict potential problems, to ensure the vehicle best.

The service official said: " The JAC 1 card has built an intelligent diagnosis system by collecting and analyzing various data from the vehicle. When the vehicle is abnormal, the system can quickly identify and give an accurate solution. The maintenance personnel only needs to follow the system prompts to quickly solve the problem. In addition, the system can also predict the possible failure of the vehicle, and notify the maintenance personnel in advance for inspection and maintenance, so as to avoid the transportation interruption and loss caused by the failure.”

It can be seen that in the face of complex vehicle structure and intelligent challenges, JAC 1 card realizes real-time fault monitoring and predictive maintenance of vehicles, helps users improve transportation efficiency, reduce operating costs, and meets users' needs for vehicle stability and after-sales service.

Set up the "two major centers"

Carrying the smart foresight and transformation of new energy services

In addition to the different vehicle structure and traditional fuel vehicles of new energy vehicles, the power is also different. The battery problem of pure electric products has always been the focus of logistics users.

As the core component of electric models, the stability and safety of batteries are not only related to the overall performance of the vehicle, but also directly affect the benefits of users.

However, in the actual operation, the problems such as the instability of the battery voltage and the short battery life occur from time to time. Among them, the most common is the inconsistent battery voltage. Even in a group of seemingly normal batteries, there may be a battery voltage is obviously different from other batteries, which undoubtedly buried a hidden danger for the stable operation of the vehicle.

Jianghuai 1 card is well aware of its seriousness, so it has adopted a series of innovative measures, and will set up "two centers", aiming to provide users with a more stable, efficient and safe service experience.

First of all, Jianghuai 1 card has established a national monitoring and foresight maintenance center. The center is responsible for the operation and fault monitoring of vehicles, and "prescribing" for faulty vehicles; through the big data platform; It uses advanced algorithm and data analysis technology to monitor and predict the battery status in real time. Once, if any potential problems are found, the center will immediately send early warning information to the service station and guide the service station to conduct accurate maintenance. In this way, the user can know the state of the vehicle in the first time, to avoid transportation delays caused by battery problems.

Secondly, JAC 1 card will set up 5 training centers in the future, and improve the maintenance ability of the service station by training high-level technicians and building a professional team. Select a group of skilled and experienced masters, through systematic training and assessment, to solve complex battery problems. At the same time, JAC 1 card has also set up a "difficult and miscellaneous diseases" solution team, composed of research and development, technology, service and other talents, to provide strong technical support for the service station.

The first regional service training center was opened in Wuhan

With a series of innovative initiatives, JAC 1 card is used to overcome the problems in the field of pure electric battery, which will further improve the user experience.

Planning for the digital transformation

The first time to provide efficient services for users

For new energy light trucks, it solves the basic problems of the vehicle and core components, but also consider how to achieve efficient service and keep up with the pace of logistics users.

Because the traditional management mode and after-sales service mode are often difficult to meet this demand, especially in the vehicle information acquisition and maintenance service response, there are some short board problems.

To this end, Jianghuai 1 card gave the answer. The person in charge of the service department revealed: " Jianghuai 1 card is actively planning the digital transformation. Through the formation of a professional team to carry out digital integration in the monitoring center, the detailed data of vehicles from factory to scrap. In this way, whether the vehicle purchase time, current status, or maintenance records and complaint history, can be clear at a glance.”

According to the introduction, when the logistics vehicle failure, the user only needs to go to the service station to query, can quickly obtain the required information. At the same time, the digital system of JAC 1 card can also push user data to maintenance technicians and service stations in real time, to ensure that they can understand the needs of users in the first time, and provide accurate and efficient services.

In this way, JAC 1 card not only solves the problems in the logistics industry in vehicle information acquisition and maintenance service response, but also greatly improves the transportation efficiency and service quality.

Only from the user's perspective to think about the problem, can we really understand their needs, and provide the most intimate solution. Jac 1 card not only wins market recognition with excellent product performance, but also comprehensively improves user experience through innovative after-sales service system, such as predictive services, professional solutions to battery problems and digital transformation. These measures not only ensure the efficiency and stability of transportation, but also greatly enhance the trust and satisfaction of users to the brand, bringing more efficient and professional services to users.

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2025-01-06 17:38

Home ꄲ New Energy ꄲ Create an intelligent foresight system Jianghuai 1 card new energy service how much "volume"?

Article source：CMVCN